FAQ

Patients are referred to our clinic when they require root canal treatment on teeth that are complex or beyond the scope of their general dentist. As a limited practice dedicated exclusively to endodontic care, we provide specialized treatment for challenging cases using advanced techniques and technology. Once treatment is completed with Dr. Shackleton, patients are referred back to their general dentist for their ongoing dental care and any further required restorative treatment.
Although your general dentist has already completed an exam and takenx-rays, a consultation and specialized imaging is necessary at our clinic to confirm diagnosis from an endodontic perspective and help Dr. Shackleton identify any complexities,discuss treatment recommendations with advantages, disadvantages and risks.These records also serve as a baseline for your treatment and allow us to provide you with the highest standard of specialized care.
As a courtesy, we do offer direct billing to insurance companies. Please note that insurance coverage varies between plans and payment is not guaranteed. The agreement regarding benefits and reimbursement remains solely between the patient and the insurance provider. Any portion of treatment not covered by the insurance provider is the patient’s responsibility.
Insurance coverage for endodontic treatment varies depending on your individualized dental plan. The consultation, CBCT x-ray and treatment may be covered in full, in part or not at all. Once your examination is complete and treatment has been recommended we are happy to submit a predetermination to your insurance provider so you can better understand your coverage and potential out of pocket costs. Any portion not covered by the insurance provider is the patient’s responsibility.
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